learn to manage

Develop your management style,
especially if you are a new manager or in a new post.
Comments from your own experience are very welcome.
see more at http://www.newmanagersonline.net

Tuesday, August 30, 2005

a different kind of performance target

This is a technique to help you develop highly effective relationships at work.

Imagine that you have new targets which will be rewarded.
The targets are these:
  • Over the next six months there will be a noticeable improvement, however slight, in eighty per cent of your working relationships in terms of courtesy, comfort and increased understanding.
  • You will have learned something that is of benefit to you from 70% of the people you work with.
  • You will have improved your skills in eliciting and understanding the other person’s perspective by 20% - that is, for example, in one out of every five encounters you will have found out and understood something more of how they see the world and their values.
  • You will be able in 50% of your serious encounters (meetings, appraisals, etc.) to explain your position in such a way that the other person understands it fully and can explain it back to you.

What would you need to do, starting from now, to be sure of achieving the targets?

1 Comments:

  • At 5:04 pm , Anonymous Anonymous said...

    Hi Jo
    I like the simple but useful targets suggested here, especially the one about learning from others. It prompted me to think of another target - helping 50% of the people you work with to learn something which is of benefit to them. Often we know things or have ideas which could help others, but we forget to pass the ideas on.
    Bernie

     

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